Giant Tiger Returns & Exchanges

We want you to shop with confidence, which is why we offer a straightforward return policy for most items within 45 days of purchase with a valid receipt. Items must be in their original condition, unworn and unwashed, with all tags and packaging intact.

Return Process

• 1.
  Gather Documentation

  Locate your original register receipt or your online order confirmation email to ensure a smooth processing of your refund.

• 2.
  Prepare the Item

  Ensure the product is in its original, saleable condition with all original tags, labels, and packaging attached.

• 3.
  Visit a Store

  Bring your item and proof of purchase to the customer service desk at any Giant Tiger location for an immediate refund or exchange.

• 4.
  Receive Your Refund

  Refunds will be issued to the original method of payment used during the purchase; please allow 3-5 business days for credit card processing.